Terms of Service

These Terms of Service ("Terms") govern your use of the Flow Water app ("Flow Water" or the "App"), an iOS hydration tracking and reminder app with Apple Watch, widgets, Live Activities, Dynamic Island, and optional Apple Health integration. The App is published by Hanhaj Enterprises LLP ("we", "us", or "our"). By downloading, installing, or using Flow Water, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the App.

License to use the app

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, and use Flow Water on iOS devices that you own or control, solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in these Terms.

Eligibility and account

You may use Flow Water only if you are legally able to form a binding contract under the laws of your jurisdiction. Flow Water does not require an account, and no registration is needed to use the core features of the App.

Hydration tracking is not medical advice

Flow Water provides hydration tracking and reminders for general wellness and informational purposes only. The app's hydration goals, logs, reminders, and challenge features are not medical advice. Flow Water does not provide medical diagnosis, treatment, or emergency advice, and must not be relied upon for medical decisions. Hydration needs vary by individual and depend on many factors, including health conditions, medications, activity, climate, and diet. Always consult a qualified healthcare professional for medical guidance before making decisions about your fluid intake or health. Your reliance on the App for any health-related decision is solely at your own risk.

Subscriptions — duration, trials, and automatic renewal

Flow Water may offer subscription features with one or more billing periods (for example, monthly or yearly). The subscription duration and price are shown at the time of purchase within the App and on the App Store listing. If a free trial or introductory offer is available, it converts to a paid subscription at the end of the trial period unless you cancel before the trial ends. Subscriptions renew automatically at the end of each billing period unless you turn off auto-renewal at least 24 hours before the period ends. Your Apple ID account is charged for each renewal through Apple's App Store, under Apple's Media Services Terms and Conditions. Payment processing and billing are managed entirely by Apple; we do not receive or store your payment card or billing details.

Cancellation, restoration, and refunds through Apple

You can view, change, or cancel your subscription at any time through your Apple ID account settings or the App Store. Turning off auto-renewal stops future charges but does not immediately end the current subscription period; you retain access until that period expires. If you reinstall Flow Water or switch devices using the same Apple ID, you can restore prior purchases through the App's restore option, subject to Apple's entitlement rules. Refunds are governed by Apple's policies — you can request a refund directly from Apple (reportaproblem.apple.com) — and we are not responsible for Apple's refund decisions. We are unable to process refunds or manage subscriptions on your behalf.

Service availability and Apple-feature dependencies

Flow Water relies on Apple iOS and the following Apple frameworks and features, each subject to availability and change by Apple: iOS App Groups and WatchConnectivity (for sharing locally hydration progress between the app, widgets, Apple Watch, Live Activities, and Dynamic Island); local notifications (for hydration reminders); widgets and Live Activities; and Apple Health (for optional dietary water read and write). We do not guarantee that any feature will remain available, compatible, or uninterrupted, as these depend on Apple's software, your device, your iOS version, and your device settings. Apple may change, restrict, or remove features in future iOS updates. We may update, modify, or discontinue the App, or any feature, at any time without notice. We are not responsible for any loss of data or access resulting from Apple platform changes, device settings, or your deletion of the app.

Apple Health integration

Flow Water may read and write dietary water data in Apple Health, but only with your explicit permission. You may grant or revoke this permission at any time in the iOS Health settings. Your use of Apple Health is also governed by Apple's terms and privacy policy. We are not responsible for how Apple independently synchronizes or stores your Health data according to your Apple account and device settings.

Acceptable use

You agree not to: (a) copy, modify, distribute, or create derivative works of Flow Water except as permitted by Apple's App Store terms; (b) reverse engineer, decompile, or disassemble the App except to the extent permitted by applicable law; (c) use the App in any manner that could damage, disable, or impair the App or interfere with any other party's use; or (d) use the App for any unlawful or prohibited purpose. You are responsible for your use of the App and for any data you enter.

Intellectual property

Flow Water, including its design, text, graphics, icons, and software, is owned by Hanhaj Enterprises LLP and is protected by intellectual property laws. Apple, the Apple logo, Apple Watch, Apple Health, Live Activities, and Dynamic Island are trademarks of Apple Inc. RevenueCat is a trademark of RevenueCat, Inc. All other trademarks are the property of their respective owners. Nothing in these Terms grants you any right to use any trademark or intellectual property other than as necessary to use the App as permitted herein.

Disclaimer of warranties

FLOW WATER IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. THE APP DEPENDS ON APPLE'S PLATFORM AND FRAMEWORKS, WHICH WE DO NOT CONTROL.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HANHAJ ENTERPRISES LLP OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE FLOW WATER, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR FLOW WATER IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to indemnify and hold harmless Hanhaj Enterprises LLP and its affiliates from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of your violation of these Terms or your misuse of Flow Water.

Termination

These Terms remain in effect while you use Flow Water. You may stop using the App at any time by deleting it from your device. We may modify, suspend, or discontinue the App, or terminate these Terms, at any time without notice. Upon termination, all licenses granted to you under these Terms end immediately. Because your data is stored locally, deleting Flow Water removes your hydration logs, goals, reminders, preferences, and challenge progress from your device. Deleting the App does not remove any data you have shared with Apple Health — manage or delete that data through the iOS Health app and your Apple account settings. Subscription and entitlement records held by Apple and RevenueCat are retained under their respective policies and are not removed by deleting the App.

Changes to these terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "last updated" date. Your continued use of Flow Water after any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you should stop using the App and delete it from your device.

Governing law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. You agree to the exclusive jurisdiction of the courts located in India for any dispute arising out of or relating to these Terms or your use of Flow Water.

Legal contact information

If you have questions about these Terms of Service, contact Hanhaj Enterprises LLP at business@hanhaj.com.